'THE ONE' TEAM DEVELOPMENT**CLICK HERE**

Hassle free team development at a realistic price

Team Development events give the team time to take advantage of the opportunity to work together in a safe environment, develop their understanding of each other and focus their energies.
‘The One’ is the latest addition to our team development product range. Working in partnership with a trusted, high quality provider, we have designed this ‘off the shelf’ package in line with demand for realistically priced team development events.
1 day course - one fixed price of £1350 for up to 15 team members, includes a professional facilitator, all course materials, venue, refreshments & lunch.

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INCREASE YOUR COMMERCIAL AWARENESS**CLICK HERE**

What it’s all about and why it’s important

2011 and beyond will be very different. Big changes have already happened and more are on the way…. With smarter ways of working, innovation no longer being a choice and doing “less with less”; the game has changed.
In a shifting, uncertain world, to survive and prosper organisations need people with the right mindset, who are commercially aware, with the energy to see opportunities & threats in order to strengthen the organisation they work for.
This workshop is for anyone looking to increase their commercial awareness and learn practical tools, in order to evolve and grow in this increasingly commercial world.

1 day workshop £150.00 per person - September 2011, Maidstone

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SELLING THROUGH INFLUENCE & PERSUASION**CLICK HERE**

Become a sales wizard

Most smooth and slick sales strategies no longer work; the power of choice lies firmly with the customer. To be effective in today's competitive world, practicing the powers of influence and persuasion is a real must.
This workshop will explore the latest sales techniques, including Neuro Linguistic Programming (NLP) and give you the skills to access and use the customer’s own motivational drivers to convince them to buy.
1 day course £150.00 - May/June 2011, Maidstone

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PERSONAL MARKETING & PROMOTION**CLICK HERE**

Building ‘your brand’ and setting yourself apart from the competition

This one day workshop will give participants the opportunity to build their own brand. The one they want. This will help set them apart from the competition by creating a great first impression and a lasting impact to generate the best results.

This workshop will suit anyone up to and including middle management level. For senior managers the programme may need to be a little more bespoke, so please get in touch so we can work together to meet this need.

1 day workshop £175.00 per person - September 2011, Maidstone

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CUSTOMER SERVICE EXCELLENCE - PUTTING CUSTOMERS FIRST**CLICK HERE**

This is not just another ‘customer service course’, this workshop has been designed with a fierce passion and dedication to putting customers first. By taking a different approach to the others, we have created a fresh and exciting way for you to learn about service excellence.
This workshop is suitable for anyone in a customer-facing role looking to reinforce good practice and learn some new tools and technique in customer service excellence.
1 day course £150.00 - 30th March 2011, Maidstone

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Leading Through Collaboration**CLICK HERE**

Leading people and the organisation through collaboration is a given for the future of local government. Developing collaborative alliances with other agencies and businesses demand a high degree of independence between organisations. Understanding the significant differences between partners' strengths and operating styles is key!

23 March 2011, Oakwood House (1pm - 4pm)

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Good to Great Leadership in the Public Sector**CLICK HERE**

Leading people and teams is critical to the success of KCC and when effective management of resources is not enough it is leadership that will make the difference. This short course is to introduce the key concepts of what makes good to great leaders in the public sector.

23 March 2011, Oakwood House (9am - 12noon)

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Leading in a Changing Workforce**CLICK HERE**

When organisations restructure and transform their workforce, they need to build cultural anchors and resilient leadership to maintain the customer focus and develop their people to meet future challenges. This short course will introduce how leadership will be the driving force in transforming an organisation.

14 March 2011, Oakwood House (9am - 12noon or 1pm - 4pm)

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