Confused about Twitter, Blogging, Wikis, Listening Online and Sharing? Come and learn how these innovative technologies enable organisations to 'connect' with their customers and communities.
The programme is designed to be interactive and highly participative. Whilst there will be discussions around tools and communications and engagement theory all the content will have practical applications and be fully supported by ‘real life’ scenarios. There will also be ample time to network and learn from each other, exploring practical next steps for the use of social media for both personal development and as a channel for effective community engagement.
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Tuesday 25 January 2011
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